TouchBistro
TouchBistro

501-1000 employees

WebsiteLinkedIn
computer-software
apps
b2b
enterprise-software
enterprises
finance
information-technology
internet
ios
ipad
iphone
mobile
mobile-app-development
mobile-application-development
mobile-devices
payments
point-of-sale
pos
reservations
restaurant-management-software
restaurant-pos-systems
restaurants
saas
services
software
software-development
technology
About TouchBistro

TouchBistro is a revolutionary, complete mobile POS solution on the iPad for the restaurant industry. Manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a remote terminal. TouchBistro's single entry system reduces errors and increases efficiency. Menu items can be presented in vibrant color with every detail captured. Menus can be quickly and easily updated and even published to the Web, providing more dynamic impact than a traditional menu can provide.

4 months ago

Product Support Manager

Toronto - Remote
Full-time
Mid Level
Product Support Manager
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📋

Description
  • Lead and coach a frontline support team to ensure excellent customer service and operational efficiency.

🎯

Requirements
  • 2–3 years of leadership experience in customer support or contact center operations
  • Experience coaching and developing high-performing support teams
  • Working knowledge of contact center metrics (e.g., CSAT, AHT, FCR)
  • Familiarity with support platforms like Zendesk, Salesforce, or similar
  • Strong communication skills and ability to motivate teams
  • Comfort working weekends or holidays

🏖️

Benefits
  • Generous Time Off Program
  • Health, Dental, and Vision Benefits
  • Flexible Health and Wellness Plan
  • Parental Leave & top up
  • Employee Assistance Program
  • Professional Development
  • Volunteer Program
  • Monthly Lunches