Smarsh
1001-5000 employees
information-technology-and-services
chatter
cloud-archiving
cloud-based-solutions
cloudbased-solutions
collaboration
compliance
computer-software
data-leak-prevention
dataleak-prevention
ediscovery
email-archiving
enterprise-software
enterprises
facebook
finra
governance
information-governance-solutions
information-technology
instant-messaging
linkedin
mifid-ii-compliance
regulatory
sec
services
social-media
social-media-archiving
software
software-development
supervision
twitter
unified-communications
voice-communications
website-archiving
website-solutions
digital communications governance and archiving
cybersecurity & risk management
communications compliance
About Smarsh
Smarsh® delivers cloud-based archiving solutions for the information-driven enterprise. The Smarsh platform provides a unified compliance and e-discovery workflow across the entire range of digital communications, including email, public and enterprise social media, websites, instant messaging and mobile messaging. With Smarsh, you can search and review all of your content in one place, creating efficiency and peace of mind. Founded in 2001, Smarsh helps more than 20,000 organizations meet regulatory compliance, e-discovery and record retention requirements. The company is headquartered in Portland, Ore. with offices in New York City, Atlanta, Boston, Los Angeles and London. For more information, visit www.smarsh.com, follow @SmarshInc on Twitter or like Smarsh on Facebook at www.facebook.com/SmarshInc.
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Description
- Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
- Smarsh is seeking a highly skilled and consultative Services Sales Consultant to support and expand our Enterprise and Federal businesses. This individual will act as the critical liaison between Smarsh Global Services (SGS) and the Enterprise and Federal Sales teams, ensuring customers gain a clear understanding of the value and importance of Smarsh’s professional services, migrations, managed services, and compliance-focused delivery offerings.
- This role requires a unique blend of technical knowledge, business acumen, consultative selling expertise, and the ability to translate customer needs into well-scoped service engagements. The Services Sales Consultant will work closely with SGS product management, sales teams, delivery leaders, and customer success to drive services revenue and accelerate the adoption of Smarsh solutions.
- Responsibilities include driving the sale of professional services, leading discovery sessions, developing proposals and SOWs, supporting deal strategy, and supporting RFP/RFI responses. The role also involves acting as the primary connection between SGS and sales teams, communicating service capabilities, ensuring alignment on customer expectations, and supporting federal procurement processes. The candidate will act as a trusted advisor for customers in regulated industries, applying knowledge of compliance frameworks, federal procurement, and solution scoping involving cloud migrations, data ingestion, and integrations. Building relationships with customer executives and driving revenue growth are key aspects.
- The salary range for this role is $127,000 - $145,500 annually. Smarsh emphasizes a culture of lifelong learning, innovation, diversity, and collaboration, with recognition as a top place to work.
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Requirements
- 8+ years’ experience selling professional services, consulting engagements, SaaS implementation services, or complex technical solutions.
- Experience selling into or supporting federal agencies and understanding their procurement and security requirements.
- Strong background supporting or selling to large enterprises in regulated markets (financial services, public sector, healthcare, etc.).
- Proven ability to work cross-functionally with sales, delivery, product, and customer success teams.
- Consultative selling and strong discovery capability.
- Excellent written and verbal communication, with executive-level presentation skills.
- Ability to draft and review SOWs, LOEs, and services proposals.
- Strong negotiation and conflict-management abilities.
- Exceptional relationship-building, internally and externally.
- Ability to advise on governance, change management, and business process redesign.
- Ability to manage multiple stakeholders and deadlines simultaneously.
- Understanding of SaaS architectures, cloud environments (AWS/Azure), integrations, and data migrations.
- Familiarity with compliance archiving, electronic communications retention, and related ecosystems (preferred).
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Benefits
- Comprehensive health insurance options
- Dental and vision coverage
- 401(k) retirement plan
- Paid time off (PTO) and vacation
- Sick leave
- Parental leave
- Remote work flexibility
- Opportunities for professional development
- Inclusive and diverse work environment
- Recognition programs and awards