Cottingham Butler Insurance Services Inc
51-200 employees
Insurance
Financial Services
About Cottingham Butler Insurance Services Inc
Cottingham Butler Insurance Services Inc is a full-service insurance agency specializing in providing comprehensive insurance solutions to individuals and businesses. The company offers a wide range of insurance products including home, auto, life, and commercial insurance, aiming to protect clients' assets and provide peace of mind. With a focus on personalized service and expert advice, Cottingham Butler strives to build long-term relationships with clients by understanding their unique needs and delivering tailored insurance strategies. The company is recognized for its commitment to customer satisfaction and its knowledgeable team of insurance professionals.
4 months ago
Customer Service Representative
Dubuque, Iowa - Office
Full-time
Mid Level
Customer Service Representative
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Description
- Member Service Coordinators provide exceptional customer service, supporting participants through their company’s wellness program and addressing any inquiries or concerns related to wellness initiatives.
- They answer questions about products, assist with processing forms, and support advocacy services to help members understand and utilize their benefits effectively.
- The role requires solution-focused, highly organized individuals who are calm under pressure, with an intermediate level of Spanish proficiency.
- The position is based in Dubuque, Iowa, with a schedule from Monday to Friday, 8:00 AM to 5:00 PM CST.
- The employer, Cottingham and Butler’s Health and Wellness division, focuses on reducing medical costs and increasing employee engagement through biometric screenings, technology, targeted communications, and behavior change programs.
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Benefits
- Comprehensive training in all areas
- Supportive work environment
- Opportunity to support health and wellness initiatives
- Potential for career growth within the company